Frequently Asked Questions
Everything you need to know about your Nixon shopping experience, from shipping to style advice.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please ensure products are in their original packaging to qualify for a full refund.
Do you offer international shipping?
Yes, Nixon ships to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days.
How can I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these against your own measurements or a similar garment you already own.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options through Klarna and Afterpay.
Are your materials sustainably sourced?
At Nixon, we are committed to ethical fashion. 70% of our current collection is made from organic or recycled materials, and we aim to reach 100% by 2026.
